This document is a response to the COVID-19 pandemic and the increased risk this disease presents to the health, safety and well-being of people in all settings, including those working at home or in mobile settings, and workers and other interested parties in physical workplaces.
Governments, regulators and other professional bodies across the world have published guidance on working safely during the COVID-19 pandemic. This document provides a single generic set of guidelines that complements this information and supports the principles that:
— reasonable measures to manage the risks arising from COVID-19 are, or will be, implemented to protect the health and safety of workers and other relevant interested parties;
— workers should not be required to work unless these measures have been implemented.
Table of Contents
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Planning and assessment of risks
4.1 Understanding the context of the organization
4.2 Leadership and worker participation
4.3 General planning
4.4 Workplaces
4.4.1 Physical workplaces
4.4.2 Working from home
4.4.3 Working in other people’s homes
4.4.4 Working in multiple locations or mobile workplaces
4.5 Roles
4.6 Activities
4.7 Emergency preparedness and response
4.8 Planning for changes to restrictions
5 Suspected or confirmed cases of COVID-19
5.1 General
5.2 Managing illness in a physical workplace
5.3 Managing illness of workers at home or in mobile settings
5.4 Testing, contact tracing and quarantine
6 Psychological health and well-being
7 Inclusivity
8 Resources
9 Communication
9.1 General
9.2 For first entry into a workplace
9.3 Ongoing communication
10 Hygiene
11 Use of personal protective equipment, masks and face coverings
12 Operations
12.1 General
12.2 First return to a workplace
12.3 Entering and leaving the workplace
12.4 Moving around and between workplaces
12.5 Work zones and workstations
12.6 Use of common areas
12.6.1 General
12.6.2 Use of toilets
12.7 Meetings and visits to the workplace
12.8 Working with the public
12.9 Work-related travel
12.10 Deliveries
13 Performance evaluation
13.1 Monitoring and evaluation
13.2 Management review, incidents and reporting
13.2.1 General
13.2.2 Reporting to external interested parties
14 Improvement
Annex A (informative) Protective security considerations
Annex B (informative) Accessibility and inclusion considerations
Bibliography
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