What You Will Learn
Discuss how leaders at Amazon start with the customer and work backward. Review how leaders take ownership and never say, “That’s not my job." Explore how leaders listen attentively, speak candidly and treat others respectfully.
Amazon is dedicated to delivering the best customer experience, but we don’t let that focus get in the way of creating a quality work environment for hundreds of thousands of hourly employees across the globe. We ensure associate safety through open dialogue and an industry-leading two-way feedback system, operational meetings, new-hire orientation, and hours of on-the-spot training. We’re excited about all of the work we’re doing to promote safety in the fulfillment centers, as well as the innovative technology we’re developing to keep associates safe.
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